Today’s business challenges are complex. Security is paramount. System availability with minimal risk is a must. Our Integrated Operations Center (IOC) is helping clients meet these business challenges.
The IOC is much more than a help desk. Because keeping your operation running smoothly is your top priority, the Integrated Operations Center’s (IOC) top priority is providing superior customer support to help ensure your mission critical systems are running at peak performance. Our analysts are focused on providing rapid resolution to your product and technical issues – in fact, it’s our top priority.
You can’t predict when you’re going to need support. With the IOC, you get the support of an organization with the most comprehensive product, technical, and problem-solving expertise 24x7x365.
No one knows more about optimizing system availability and system performance than the professionals at NTT. The IOC is the control center, not only addressing issues as they arise, but proactively monitoring systems to detect issues before they become mission critical. IOC experts proactively monitor all data center activity, security systems, applications, and even warnings of severe weather-related activities.
Committed to Your Success
We is committed to total client satisfaction. We won’t settle for less. The IOC helps clients meet the pace and demands of business. At NTT, we focus on delivering superior customer service so you can focus on what you do best: your business.
Submit a Support Ticket
If you have a support issue, contact our IOC today at +1.800.332.0076, option #2 or log into NTT CloudLink to submit a support ticket. If you are using legacy Symmetry Service Connect, please submit a support ticket here.
Got a system issue? Our analysts can help to remediate your system issues.