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Productivity

Boost Enterprise Productivity

Business is driven by the power of communication. There is no better time than now to enable employees to effectively communicate at any time, from anywhere, and on any mobile device.

NTT Managed Services’ experienced professionals help ensure the smooth and predictable performance of your Microsoft 365, Exchange, and Outlook environments with a comprehensive and proactive management approach.

We deliver complete management and support for Microsoft 365 server stacks including Exchange Hybrid, Active Directory Federation Services (ADFS), Directory Synchronization (DirSync), E-discovery, SMTP, and compliance management. At NTT Managed Services, we work to find the best fit for our clients – whether it is moving to Microsoft 365 or migrating a current installation to one of our secure Managed Service data centers.

Increase Employee Productivity and Eliminate Headaches

NTT’s Managed Services team of Microsoft professionals have extensive Microsoft 365, Exchange, and Outlook knowledge and in-depth technical expertise. A key focus of our comprehensive services is around security and compliance. With the dramatic increase in phishing attacks and other targeted attacks, we design a client’s solution to address the complexities of security, compliance, and privacy requirements. We offer application service level agreements and solve most issues ourselves, but when necessary, we liaise with Microsoft on your behalf.

Our managed services are designed to provide clients:

  • Expertise needed to meet the organization’s private, public, or hybrid cloud goals
  • Efficient migration approach, reducing complexity, costs, and time
  • Simplification of ongoing administration and maintenance tasks
  • Secure by design governance approach to reduce security risks and prevent data loss
  • Ongoing optimization recommendations to get the most from their Microsoft investment
  • 24×7 help desk to resolve technical issues quickly, maintaining communication between teams

 

  • Advisory and Consulting Services: Designed to help clients develop an implementation plan that meets their timeline and business goals
  • On-boarding and Migration: Complete plan including pre-requisites, solution design, user access setup, migrations, and hybrid configurations
  • Access Management: Support for your Active Directory to enable secure connections across people and devices
  • Management and Monitoring: Secure by design with an ongoing focus on governance, compliance, and risk management
  • Email Security: Addresses anti-virus, malware protection, content filtering, email logs, management of blacklist, data loss prevention, and much more
  • Comprehensive Support: 24x7x365 technical support via our help desk and comprehensive knowledgebase
  • Trusted Advisor: Quarterly account reviews provide usage and performance insights, and best practice optimization recommendations. Every client has an assigned Client Success Manager