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EPIC

Scalable, Agile Hosting and System Management

The quality of patient care is the #1 priority for healthcare providers worldwide. Spending more time with patients rather than dealing with IT-related issues is a primary focus. Unfortunately, many healthcare organizations find their IT operations may be underfunded, over-utilized and behind other world-class functions.

Secure-24 provides services for clients’ EHR and clinical applications, including Epic™. Our Hosting Solutions for Epic and the application ecosystem help meet the complex needs of healthcare organizations and their patients. Our teams have deep experience and understanding of the healthcare industry and a strong business practice acumen to help ensure a successful, secure cloud deployment.

Our scalable and agile solutions help clients focus on their core mission to continually enhance the patient experience, while we help ensure that IT systems meet performance, security and business requirements.

Around-the-Clock Technical Support

Secure-24’s Clinical Helpdesk is staffed by a team of IT professionals that have attained some of the highest first-level resolution rates in the industry. Because keeping client systems operating at peak performance is a number one priority, our analysts use advanced support technologies dedicated to optimizing application and technology performance.

Our 24x7x365 around-the-clock support means that no matter when clients need assistance, they have access to real-time support for their real-time enterprise. This means less time spent troubleshooting IT issues and more time with patients.