End User Services
Comprehensive End User Services
Secure-24 values our customers’ end users as much as we value our own. That’s why we offer a comprehensive suite of end user services including: Help Desk Services, Customer Portal, Mobility Device Management, Virtual Desktop Infrastructure and Endpoint Management.
Satisfied customers are the lifeblood of every business, so the Secure-24 Help Desk provides both hands-on assistance and self-service access 24x7x365 to help ensure that all mission-critical systems perform at maximum capacity.
Customer Portal: Real-time Data Access
Our Customer Portal provides customers with a secure, real-time view of their system performance. They can also manage tickets, alerts, metrics and reports.
A Perfect Balance
Secure-24 provides the perfect balance of self-service coupled with deep application and IT infrastructure expertise and real-time 24×7 support to maintain end users’ satisfaction and to enhance productivity.