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Engaging a Managed Services Provider for Hyperion: Is Now the Time?

August 10, 2020

Is Now the Time to Engage a Managed Services Provider to Alleviate Your Hyperion Challenges?

Managed Services

Fact: A Managed Services Provider (MSP) can  help to optimize costs, increase efficiency and competitiveness, and provide scalability.

Acclimating to the new normal, means the enterprise must plan as if another global pandemic will occur – this means addressing lack of critical resources, weakness in the supply chain and gaps in business continuity plans.  In these challenging times, it is more important than ever for an enterprise to set their priorities and focus their resources.  Staying competitive globally means companies have the ability to accurately forecast budgets and sales, increase or decrease productivity as demand dictates and deliver auditable financial statements. The Oracle Hyperion platform makes it easy to consolidate and analyze data so the enterprise can quickly respond and reposition its efforts to achieve strong results.

Oracle Hyperion applications and complementary tools require consistent periodic maintenance and updates to keep the systems running smoothly and securely.  The question may arise as to whether internal resources should focus on maintaining internal IT platforms needed for Oracle Hyperion or redirect efforts on product or service innovations.

If technical resources need to be reassigned or a technology refresh is not in the budget, now might be the time to evaluate the available options to address immediate organizational needs while considering the long term vision.

A managed services provider with the proper Enterprise Resource Planning (ERP) and hyper scaler experience can advise the enterprise on how best to address short term requirements like ensuring scalable and secure access to all necessary business applications under peak demand while at the same time helping to plan for longer term transformations.  Detailed and thoughtful planning must be given across the wide range of technologies being utilized to ensure users have a reliable, secure and resilient experience.

A qualified managed service provider can support a client’s on-premise, private, hybrid or multi-cloud solution. Look for a provider that can provide a single consistent governance model, ticketing system, customer support structure to manage all workloads – whether on-premise, public cloud or private cloud. For example, while one organization may be ready for a full Hyperion upgrade and another may simply need to maintain their latest version of the software. Remaining “as is” may be the most cost-effective choice for the short term and it could entail a lift and shift to a cloud to obtain extended operating system support. Working with an experienced provider with an array of deployment models is key.

Explore Hyperion Options 

You can begin to explore Hyperion options by viewing our Hyperion options slidecast.

  • Hyperion 11.1.2.4 > upgrade to 11.2 > OR > plan a 2021 transformation to OCI by Dec 2021>
  • Hyperion 11.1.2.3 > upgrade to 11.2 > OR> extend its usability & purchase extended OS support or move to Azure for extended OS support>  

When engaging a managed services provider, it is imperative to maintain visibility into the performance of the platform, this can be easily achieved through client portals, dashboards and monthly reporting. Furthermore, seek an experienced provider whose service is built based on a best practice framework and industry certification standards to simplify a client’s audit and compliance process.

Lastly, seek a managed service provider that focuses on business outcomes and will work with your organization to drive innovative changes at the enterprise’s pace.  It is your journey on your timeline.

Contact a Managed Services for Hyperion representative today to discover more about our Hyperion Solutions.

 

Nicole Lane is a Senior Product Manager, Managed Services division of NTT Ltd.