Secure-24 is a leading provider of Information Lifecycle Managed Services. We provide our clients with the services necessary for managing the Lifecycle of a record, from its creation to active use, maintenance, inactive use and disposition; whether that disposition is to long term storage or destruction.
Secure-24 has broadened the entire document life cycle process by packaging what others do in traditional hard copy archive storage and records management along with our expertise in providing Back-Office Services, Workflow Automation, Records Management, Business Continuity and Electronic Storage. This strong support, combined with a professional team of knowledgeable document management professionals and a stringent quality control program, come together to provide our customers with unmatched service and quality.
Back-Office Operations
Secure-24 back-office operations are the off-site delivery of a wide range of non-core service functions, including routine administration tasks, customer service and technical support. We manage an activity or function on a turnkey basis for our customers. Any aspect of a service operation that involves high-volume transactions is a candidate for back-office delivery.
More and more businesses are outsourcing their back-office operations. This is because there are important strategic benefits to be realized for businesses subscribing to back-office outsourcing. These include:
- The ability for companies to focus on their core business.
- Reduction in operating costs.
- Improved business processes.
- Allows companies better use of capital.
- In some instances, outsourcing "back-office" operations could fuel a company's revenue growth.
Services Include:
- Document Scanning
- Indexing & Classification Services
- Data Entry (Onshore and/or Offshore)
- Microfilm & Microfiche Scanning
- Microfilm Creation
Workflow Automation
We provide solutions that automate business processes, in whole or in part, where documents, information or tasks are passed from one participant to another for action, according to a set of rules. We can develop, implement and manage a business process that is a logically related set of workflows, work-steps that provide a product or service to customers. Our BPM solution combines process management/workflow with application integrated technology.
Solutions Include:
- Account Payables & Account Receivables
- Loan Origination & Servicing
- Claims Processing (Healthcare, Insurance, etc.)
- Electronic Medical Records
- Litigation Discovery
- White-Mail Processing (Mailroom Automation)
Records Management Services
Our solution(s) enables our clients with the ability to assign specific life cycle stages to individual pieces of corporate information from creation, receipt, maintenance and use, to the ultimate disposition of the records.
Secure-24 provides records storage, retrieval, delivery and pick-up services for companies and government agencies, as well financial, medical and legal communities. Records are stored at secure service centers where team members retrieve boxes or individual files as requested by our clients.
Secure-24 operates as an extension to your existing file room or storage area by providing:
- Secure and confidential document storage
- Retrieval of records
- Next-day deliveries and "scan-on-demand"
E-Vaulting and Document Management Applications
In our Class V server facility, Secure-24 hosts our clients’ document management systems, providing the greatest efficiency with the least amount of capital investment. We design, implement, and maintain complete document management systems. Or we can simply host the application that the client manages. We utilize high-speed private networks and provide secure Web-based distribution.
For more information, please call (248)784-1021 x 234