IT Innovation. Business Value.

Mobile Device Management for SAP

Mobile computing devices are everywhere and they are multi-purpose. iPhone, iPad, Android, and many other devices handle both personal and professional communications. They operate seamlessly with voice or data and in some cases a combination of voice and data. And, these mobile devices are powerful enough to let any user, with the right mobile application, access enterprise-level systems like SAP. When you consider the anytime… anywhere…speed-of-thought capabilities we now need to manage a business, it is no wonder that mobile devices are not just a convenience, they are a necessity.

Please note, this executive brief is an abbreviated version of the original. For the full version with charts, please view the Executive Brief: Mobile Device Management for SAP.



Connecting SAP Landscape to Mobile Devices

But! How do you make a mobile device work with SAP? How can you protect the company’s data if the device is lost? Can anyone set up a mobility platform for
their business? Is the day-to-day management of a mobile computing environment better done by a third party hosting service rather than internally? There are many serious questions and valid concerns when it comes to exposing your company’s critical data to the entire world through mobile devices. Bottom line: is the risk worth the reward?

There are pros and cons to ‘edge’ computing, of course. However there is little doubt that the pros far outweigh the cons. Especially since the cons can be mitigated or even eliminated with the proper technology, business processes and training of users.

To understand mobile device management (MDM), let’s take a high level tour of the necessary planning and required components to connect an SAP landscape to mobile devices.

Define and Plan the Business Scenarios

The very first step is to define and plan the various business scenarios where SAP and mobile devices will be beneficial to the organization. These scenarios should answer the basic who, what, where, when, why and how questions, but they should also address the ‘at what cost’ question too. Typically the business scenarios focus more on the end-users, the business processes, and the results of those processes than on the ‘how the system will work’ question.

From a technical perspective, determining how the system should work to enable mobile computing will be determined by the requirements specified within the various scenarios. However, there are some basic architectural components that are commonly used to ‘mobilize’ a computing landscape and address more or less standard scenarios.

To continue reading, please view the full PDF here.