“Personal Information” or “Information” means information that (1) is transferred from the EU to the United States; (2) is recorded in any form; (3) is about, or pertains to a specific individual; and (4) can be linked to that individual.
“Sensitive Personal Information” means personal information that reveals race, ethnic origin, sexual orientation, political opinions, religious or philosophical beliefs, trade union membership or that concerns an individual’s health.
Secure-24 shall inform an individual of the purpose for which it collects and uses the Personal Information and the types of non-agent third parties to which Secure-24 discloses or may disclose that Information. Secure-24 shall provide the individual with the choice and means for limiting the use and disclosure of their Personal Information. Notice will be provided in clear and conspicuous language when individuals are first asked to provide Personal Information to Secure-24, or as soon as practicable thereafter, and in any event before Secure-24 uses or discloses the Information for a purpose other than for which it was originally collected.
Secure-24 will offer individuals the opportunity to choose (opt out) whether their Personal Information is (1) to be disclosed to a third party or (2) to be used for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual. For Sensitive Personal Information, Secure-24 will give individuals the opportunity to affirmatively or explicitly (opt out) consent to the disclosure of the information for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual. Secure-24 shall treat Sensitive Personal Information received from an individual the same as the individual would treat and identify it as Sensitive Personal Information.
Prior to disclosing Personal Information to a third party, Secure-24 shall notify the individual of such disclosure and allow the individual the choice (opt out) of such disclosure. Secure-24 shall ensure that any third party for which Personal Information may be disclosed subscribes to the Principles or are subject to law providing the same level of privacy protection as is required by the Principles and agree in writing to provide an adequate level of privacy protection.
Secure-24 shall take reasonable steps to protect the Information from loss, misuse and unauthorized access, disclosure, alteration and destruction. Secure-24 has put in place appropriate physical, electronic and managerial procedures to safeguard and secure the Information from loss, misuse, unauthorized access or disclosure, alteration or destruction. Further, Secure-24 requires that employees keep customer information confidential. Secure-24 cautions its customers and website visitors that no medium of communication, including the Internet, is entirely secure. Accordingly, Secure-24 cannot guarantee the security of Information on or transmitted via the Internet is not be responsible for loss, corruption or unauthorized acquisition and use of personal information provided to our website, or for any damages resulting from such loss, corruption, unauthorized acquisition or unauthorized use.
Secure-24 shall only process Personal Information in a way that is compatible with and relevant for the purpose for which it was collected or authorized by the individual. To the extent necessary for those purposes, Secure-24 shall take reasonable steps to ensure that Personal Information is accurate, complete, current and reliable for its intended use.
Secure-24 shall allow an individual access to their Personal Information and allow the individual to correct, amend or delete inaccurate information, except where the burden or expense of providing access would be disproportionate to the risks to the privacy of the individual in the case in question or where the rights of persons other than the individual would be violated.
If a complaint or dispute cannot be resolved through our internal process, we agree to dispute resolution using (an independent resource mechanism) as a third party resolution provider.
Information Subject to Other Policies
Contact Information/Privacy Complaints
Attn: Caleb Mitchell
29355 Northwestern Highway,3rd Floor
Southfield, Michigan 48034
Secure-24 has further committed to refer unresolved privacy complaints under the Safe Harbor Principles to an independent dispute resolution mechanism, the BBB EU SAFE HARBOR, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed by Secure-24, you may contact the BBB EU SAFE HARBOR program at the address below:
Council of Better Business Bureaus, LLC
BBB EU SAFE HARBOR
4200 Wilson Boulevard, Suite 800
Arlington, VA 22203
Effective date: March 15, 2011
Secure-24 is a premier provider of managed IT operations, hosting and cloud services, providing highly available environments and expert management and support for your business critical applications.
To learn more about Secure-24 services, we invite you to contact us or call us at 1-800-332-0076.